Melissa Kramer Cresswell
Senior Project Director for Next-Generation ERP Implementation
![Melissa Kramer Cresswell headshot](http://studentcode.selenaumbrella.net/sites/default/files/directory/photo/Staff_Association_Headshots-249_tilt.jpg)
Department/Subdepartment
- Library & Information Technology Services (LITS): Client Engagement and Planning
Education
MS, Library & Information Science, University of Illinois
BA, English, Bryn Mawr College
Areas of Focus
Project Management (PMP certified), Service Management (ITIL Foundation certified), Communications